Last updated: July 2026
1. Information We Collect
When you place an order or submit a contact form on fleurologybyh.com, we collect the personal information you provide: your name, email address, phone number, delivery address, and any message content. We also collect order details including bouquet selection, quantity, and delivery preferences.
2. How We Use Your Information
We use your information solely to process and fulfil your order, communicate with you about your delivery, respond to enquiries submitted through our contact form, and improve our service. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Retention
We retain order records and contact form submissions for as long as necessary to provide our services and comply with legal obligations. Contact form messages are stored securely and accessible only to Fleurology by H staff.
4. Cookies
Our website uses essential cookies required for the shopping cart and checkout process to function. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect the shopping experience.
5. Your Rights
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us. To exercise these rights, please contact us at desk@fleurologybyh.com.
6. Contact
If you have questions about this privacy policy, please reach out at desk@fleurologybyh.com or via our contact page.